Visitor Policies & Services

Visits from friends and relatives can make a patient’s hospital stay more enjoyable. Below is information about hospital visitation policies as well as hospital amenities and services.

Inpatient Units & Visitation

It is our responsibility to ensure that every patient receives care in a quiet and restful environment. We ask that visitors respect patients’ needs for rest and privacy. Visiting hours on most units are flexible. We recommend the following general guidelines:

Coronary and Intensive Care

Visiting hours: 8 a.m. to 8 p.m.

Special circumstance visitation: Depending upon the special needs of the patient, and as the patient’s condition allows, visitation can be made available for immediate family members 24 hours a day (preferably two persons for five minutes each hour). Generally, children under 12 years of age are not permitted within the ICU.

Spaulding

Visiting hours: 8 a.m. to 8 p.m. daily.

Women & Children’s Health

Visiting hours: 8 a.m. to 8 p.m. Visiting hours are for family members (fathers, grandparents, siblings, and other family members). Please contact the nursing staff for specific information.

Geriatric Psychiatry

Visiting hours: Weekdays from 2 p.m. to 4 p.m. and weekends from 1 p.m. to 8 p.m. However, depending upon the special needs of patients or their families, exceptions can be made.

Cafe

Visitors may dine in the Café during the following hours: Monday – Friday, 8:30 a.m. to 7 p.m. and on weekends and holidays, 7 a.m. to 6:30 p.m.

Guest Meal Trays

Guest trays are available to a visiting family member if they would like to join you. To order a guest tray, contact the Guest Service Representative at extension 8599. The cost of the guest tray is $8.00 and payment can be made at the time of delivery.

Gift Shop

The Gift Shop is located adjacent to the First Floor Lobby and is open Monday – Friday, from 8:30 a.m. to 6 p.m. and on the weekends from 11 a.m. to 3 p.m. The Gift Shop phone extension is 7955.

ATM

For your convenience, an ATM is located across from the Gift Shop, which is located adjacent to the First Floor Lobby.

Vending Machines

Vending machines can be found:

  • adjacent to the Café
  • on the hospital’s main corridor on the First Floor
  • in the Emergency Room entryway

Wireless Internet Access & Cellular Phones

Wireless Internet access is available to patients and visitors. Guess wireless allows patients and visitors to connect a laptop or other device with wireless capability for a designated period of time. Temporary wireless access requires a user name and password, which can be obtained by calling in to a hospital phone extension.

We recognize the value of cellular phones and other wireless devices as important communication tools. For patients, cell phones are allowed in patient rooms. Cell phone use for visitors is permitted in the main entrance lobby on the ground floor and patient waiting areas.

Resource Center

The Resource Center provides to patients and visitors a library of credible information about health conditions and community resources. The Resource Center is open Monday – Friday, from 9 a.m. to 5 p.m. and on weekends from 9 a.m. to 1 p.m.

Meditation Room

The Meditation Room provides a quiet space for visitors that wish to seek a place for thoughtful, meditative reflection. The Meditative Room is located across from the Gift Shop, adjacent to the First Floor Lobby.

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