Rehabilitation Services: FAQs

Listed below are frequently asked questions about Rehabilitation Services at Frisbie Memorial Hospital:

What types of rehabilitation services do you provide?
We provide Physical Therapy, Occupational Therapy, and Speech Therapy services.

Do I need a referral / order for rehabilitation services?
Yes. You will need an order from your provider and you may also need a referral from your insurance provider.

What type of insurance do you accept?
Frisbie Memorial Hospital accepts Medicare, most Medicare Advantage plans, Medicaid, insurance from the Marketplace, and most commercial insurance providers. To find out if Frisbie Memorial Hospital is in your network and/or to find out about your insurance benefits, call the telephone number listed on the back of your insurance card to speak with a customer service representative.

Can you call my provider to obtain my referral / order?
Patients are responsible for obtaining the referral / order from their physician. Per insurance criteria and for liability reasons, the referral must be obtained from your provider within 30 days from when it was written.

Typically how long is an appointment?
You will receive an Initial Evaluation that will be approximately one hour. However, some of our specialties will require approximately 1.5 hours. Follow-up appointments are 45 minutes unless it is a specialty area treatment such as Cranioscral Therapy, Functional Dry Needling, or Lymphedema.

How many therapy sessions will there be and how often will they be scheduled?
The number of therapy sessions will depend on your progress. Twice a week is our best practice. We will do our best to accommodate your schedule by asking which day of the week and time of day are best for you.

What do I need to know about my first visit?
After your Initial Evaluation has been scheduled, you will need to contact Frisbie’s registration department (Patient Access) to provide your contact information, date of birth, and insurance information. On the day of your Initial Evaluation, please arrive 15 minutes early to your appointment to allow for time to complete paperwork. Please bring a copy of your insurance card, a photo ID, and the physician order, if we have not yet received it. Please wear comfortable clothing to your appointment.

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