About us
Since 1916, our hospital has remained committed to offering a wide range of specialized treatments to meet your unique medical needs.
Standard of excellence since 1916
Dating back to our earliest days, we have prioritized strategic, evidence-based practices to produce the best possible medical outcomes for those that we serve.
Our history
In June 1916, Dr. Walter Roberts and a nurse, Minnie Eagle, opened the Eagle Hospital at 95 Charles Street with ten beds and four nurses. After two years, the hospital moved to 58 South Main Street and expanded to 20 beds and six nurses. Although additional space and equipment was necessary, the Eagle Hospital showed the city how much it needed a healthcare facility that would more adequately meet its demands. On March 8, 1919, the Rochester Hospital Association was formed, and the first meeting of the incorporators was held on April 10, 1919.
A committee appointed by the group was tasked with purchasing Eagle Hospital and to arrange for a place to house its successor. In its search, the committee discovered the property of John Sanders and found it would be suitable with additions and alterations. An interested public raised $30,000 and the hospital moved back to Charles Street in 1922.
Dr. Jesse Frisbie left the greater part of his estate to establish a hospital in his native Rochester. The amount, $23,000, increased considerably under wise management. On April 19, 1929, it was voted to accept the fund and change the name to Frisbie Memorial Hospital.
On January 3, 1940, Judge Leonard Hardwick, chairman of the board of trustees, received a letter from the Spaulding family that they would contribute $200,000 toward the erection of a new hospital if the community contributed $15,000. The public responded by contributing nearly three times that amount, and land on Whitehall Road was purchased and construction began. On January 25, 1942, the hospital was completed, and patients were transferred there just 10 days later.
Our mission and values
Founded on essential and timeless principles, our purpose is to provide meaningful support to our community.
In pursuit of our mission, we:
- Act with absolute honesty, integrity and fairness in the way we conduct our business and live our lives
- Recognize and affirm the unique and intrinsic worth of each individual
- Treat you with compassion and kindness
- Trust our colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect and dignity
Above all else, we are committed to the care and improvement of human life.
Our safety and quality efforts
We work to protect everyone at our facility through:
- Infection control practices
- Preventative actions to avoid bed sores, falls and complications from a ventilator, as well as to assure surgical safety
- Private patient rooms
- Proper hand hygiene
- Staff reporting
- Use of personal protective equipment
Our team is constantly striving to improve care and services by:
- Bettering survey scores through staff education and performance feedback
- Enhancing our ability to provide geropsychiatry services
- Expanding the current geriatric psychiatry unit to accommodate more patients
- Improving coordination of care between community care agencies
- Improving inpatient care management systems
- Improving the patient hospital experience
- Incorporating best practices to monitor physical safety
- Incorporating staff engagement and patient satisfaction into our performance evaluation system
- Increasing patient education and management over chronic diseases
- Networking with state agencies that are designed to support community care and independent living at home
- Recruiting more providers to assess and manage the population
- Reducing hospital readmission
- Using the best possible clinical practices for those diagnosed with chronic obstructive pulmonary disease (COPD) and congestive heart failure (CHF) in high-risk populations
Our leadership
Our hospital leadership teams are dedicated to continually improving our services, abilities and safety practices. They ensure our patients and our communities get access to the high-quality care they need and deserve.
Our leadership
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Our awards and recognitions
Across all of our services and specialties, we strive to raise the bar on healthcare. Because of our dedication to this pursuit, we are proudly recognized by organizations such as Healogics and the American Heart Association (AHA).
Awards earned
- Center of Distinction Award by Healogics
- Five-star rating for heart failure treatment by Healthgrades
- Get With the Guidelines - Stroke Silver Plus Achievement Award by the American Heart Association (AHA)
- Mission: Lifeline EMS Gold Achievement Award by the AHA
The Joint Commission public notice
As required, our hospital undergoes unannounced surveys to assess our compliance with national standards related to our accreditations. If you have any information you want to share related to this, you may request a public information interview with The Joint Commission.
MyHealthONE is our secure patient portal that allows you to manage all parts of your healthcare easily and securely.
- View health records — lab results, physician notes, imaging reports and more
- View your post-visit summary
- Schedule a follow-up appointment
- Share your health records with a physician or caregiver